Contact Us
| Evan Freund | Senior Director, Sustainable Infrastructure & Finance, WWF-US | evan.freund@wwfus.org | GRID IP Manager |
| Arun Abraham | ADB/GEF Senior Environment Specialist (Consultant), ADB | aabraham.consultant@adb.org | ADB/GEF coordination |
| Karma Yangzom | Principal Environment Specialist, Environment Team, ADB | kyangzom@adb.org | ADB lead on GRID Nepal implementation |
| Katherine Guy | Senior Infrastructure Specialist, ADB | kmguy@adb.org | ADB lead on GRID Philippines implementation |
| Johan Robinson | Portfolio Manager, UNEP | johan.robinson@un.org | UNEP/GEF coordination, UNEP lead on GRID Ukraine and Malaysia implementation |
| Allyson Rivera | Coordination Consultant, Asia and the Pacific, UNEP | allyson.rivera@un.org | UNEP Task Manager on GRID Malaysia implementation |
| Lesya Nikolayeva | Task Manager, UNEP | lesya.nikolayeva@un.org | UNEP Task Manager on GRID Ukraine implementation |
| Rachel Kaplan | GEF Lead Specialist, WWF-US | rachel.kaplan@wwfus.org | WWF GEF Agency Lead |
| Hannah Fairbank | Asia Regional Coordinator & Senior Biodiversity Specialist | hfairbank@thegef.org | GEF Secretariat |
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Raise a Grievance
Project-affected communities and other interested stakeholders may raise a grievance about global project activities at any time to WWF-US or the GEF Secretariat. The grievance redress mechanism is designed to enable the receipt of complaints of affected people or partners and public concerns regarding the environmental and social performance of the project.
You can contact the project team at GRID@wwfus.org. All grievances will be reviewed and responded to in writing within 10 working days of receipt. Both complaints and responses will be recorded into the project monitoring.
WWF-US
The Project Complaints Officer, a WWF staff member fully independent from the Project Team and the WWF-US GEF Agency, is responsible for the WWF GEF Agency Grievance Mechanism (GRM) and can be reached at
Email: SafeguardsComplaint@wwfus.org
Mailing address:
Project Complaints Officer
Safeguards Complaints
World Wildlife Fund
1250 24th Street NW
Washington, DC 20037
The WWF Project Complaints Officer will respond within 10 business days of receipt, and claims will be filed and included in project monitoring.
Stakeholders may also submit a complaint online through an independent third-party platform at https://secure.ethicspoint.com/domain/media/en/gui/59041/index.html.
GEF Secretariat
In addition to the WWF GEF Agency GRM, a person concerned about a GEF-financed project or operation may submit a complaint to the GEF Resolution Commissioner, a readily accessible resource who plays a facilitation role and reports directly to the GEF CEO. The Commissioner, always ready to assist, can be reached at
Email: plallas@thegef.org
Mailing address:
Mr. Peter Lallas
Global Environment Facility
The World Bank Group, MSN N8-800
1818 H Street NW
Washington, DC 20433-002
Complaints submitted to the Commissioner should be in writing and any language. The complaints should provide at least a general description of the nature of the concerns, the type of harm that may result, and (where relevant) the GEF-funded projects or program at issue.